Contact us
Choose the right channel for your enquiry — you’ll get a faster, more useful response. For urgent issues during a transfer, use live chat.
Issue with an active transfer
Driver not found, vehicle problem, safety concern — anything happening right now.
Booking question or change
Need to modify a booking, ask about your confirmation, or check a booking status.
Payment or refund
Question about a charge, refund status, invoice or receipt.
Partnership enquiry
Hotels, travel agencies, corporate travel — interested in partnering with Meilora.
Join as a driver or fleet
Want to drive with Meilora or register your transport company.
Legal, privacy or data
Data subject requests, GDPR enquiries, legal notices, Terms questions.
Live chat
24/7 · Urgent issues only
Company details
Meilora is a trading name of HENRI LEROUX LTD, a private limited company registered in England and Wales, company number 17319863.
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@meilora.com · Phone: +44 7361 586111